A Tale of Two Government Agencies on Salesforce
October 15, 2020 @ 2:00 pm - 3:00 pm HST
The TRUE Innovation series features technology and innovation solutions to common business problems. See how innovative companies are solving their business challenges and leverage their efforts to accelerate your implementations by joining this live, complimentary session over Zoom. Attendees will have the opportunity to ask questions. This series is brought to you by TRUE, Hawaii Technology Development Corporation (HTDC) and Entrepreneurs Sandbox.
You’ll hear the inspiring stories of the Department of Commerce and Consumer Affairs and the Department of Hawaiian Home Lands as they share how they are implementing Salesforce and transforming their Departments including:
- case management for customer service
- cloud based customer service call center
- web portal for customer self-service
- legacy system migration
- application intake and processing
- system integration
- credit card payment processing integration, including card present (Point of Sale)
Walk away with fresh ideas and validation that there is no ‘right’ or ‘wrong’ Salesforce journey.
- 2:00 PM – Welcome!
- 2:05 PM – Fireside chat with Paula Aila (Department of Hawaiian Home Lands), Dean Hazama (Department of Commerce and Consumer Affairs) moderated by Deena Tearney (Pacific Point)
- 2:45 PM – Q&A
Please register by Wednesday, October 14 at 8:00 PM (HST). After registration closes, we will send a Zoom link to all registered participants. Please note that this webinar is limited to 100 attendees. If you are unable to register, please email email@example.com to be added to the waitlist.
TRUE is an initiative of the Hawaii Executive Collaborative, supporting the CHANGE Framework and Movement. Driven by a partnership between the private, public sectors and the State of Hawaii, TRUE aims to create tech-enabled jobs by accelerating the adoption of technology. TRUE accomplishes this through collaboration and sharing of solutions to common business challenges, in turn creating more resilient companies and a thriving Hawaii. www.hec.org/true
Hawaii Technology Development Corporation (HTDC) is a state agency under the State of Hawaii Department of Business, Economic Development and Tourism. Our mission is to diversify Hawaii’s economy by developing a flourishing technology industry that provides quality, high-paying jobs for Hawaii residents. www.htdc.org
The Entrepreneurs Sandbox is a co-working facility in Kaka’ako, owned by HTDC and managed by BoxJelly. As the “front door to innovation”, our mission is to bring together change agents in Hawaii to enable transformation for a more dynamic Hawaii through technology and entrepreneurship. www.sandboxhawaii.org